When confronted with the choice between working in the public sector and working in the private sector, most people decide to go private. Why? Well, for most people the private sector holds the best jobs (which of course translate into better salaries, benefits, commodities, etc.) and the greater opportunities in terms of vertical mobility. However, there are those who believe that the public sector is also worthwhile; these people are confident that they can achieve all that they could achieve in the private sector, and then some. In all truth, the public sector is not all bad; certainly not like some people make it out to be. In the United States, for example, despite the fact that there are certain positions in the Federal Civil Service that are less than appealing, there are also some Federal Agencies that offer extremely attractive jobs. These jobs, apart from being handsomely rewarded (both in terms of salaries and associated benefits), create an environment that keeps workers happy and committed to their jobs.

Several government agencies are places where skilled, or specialized, labor, is seldom required; these agencies require more technical competencies, and given that there are millions who can perform in a way that meets expectations, there is no real incentive to offer major benefits or salaries. However, there are certain agencies that do require specialized labor, and what is more, they usually also require the utmost efficiency and commitment from all employees. It is not a secret that a happy worker works harder and better, and believe it or not, some Federal agencies, both large and small, go out of their ways to make their employees happy.

When talking about large agencies, perhaps the one that most satisfies its employees is the Nuclear Regulatory Commission; employee satisfaction peaked last year at 81.8%. Closely following the NRC came the Government Accountability Office, with an employee satisfaction of 81.6%. Now, moving on to small Federal agencies, the one that most accomplished in terms of customer satisfaction was the Surface Transportation Board, which registered an employee satisfaction that peaked at 86.8%. Another small Federal agency that registered impressively high employee satisfaction levels was the Overseas Private Investment Corporation, which peaked at 85.5%.

There are other Federal Agencies that also have managed to increase employee satisfaction, and this has surely made young college graduates think twice before making a final decision about whether they prefer to work in the private sector or in the public sector. Peace Corps, the Congressional Budget Office, the Department of State, the Department of Justice, and the Intelligence Community are also Federal agencies to strive to create more inviting work environments and offer better benefits to their workers. Now, this in no way means that the public sector is better than the private sector, or vice versa.

However, it does mean that in today’s world, Federal agencies are beginning to realize that in order to guarantee efficiency, transparency, and commitment from their workers, they have to offer certain incentives that keep their spirits and their motivation up. Workers look for security, vertical mobility, and increased financial possibilities that may lead to a better quality of life. As well, they are interested in working in an amiable environment, in a place where they can have some breathing space, some autonomy, and some leisure. As long as you can attain this, you will attain the best possible labor; the private sector has known this for a while, but it appears that the public sector is starting to follow suit.

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Larry Louie Maraggay

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